Synology Cloud Sync relies on third-party cloud service providers like Dropbox, Google Drive, or OneDrive to synchronize data. If available, proceed to update the DSM to the latest version. Go to the Synology DiskStation Manager interface and check for updates. An outdated DSM version might be the root cause of the sync problem. Synology frequently releases updates for their DSM software to improve performance and fix bugs. Update Synology DiskStation Manager (DSM) Access your router settings and verify that the relevant ports (usually TCP 6690 and TCP 6691) are open and not being blocked by the firewall. Sometimes, firewall or router configurations can block the necessary ports and protocols required for Synology Cloud Sync to function correctly. In this article, we will provide 9 practical solutions to resolve it and 3 preventive measures for it. However, sometimes users may encounter issues with Synology Cloud Sync not working properly, causing frustration and hindering productivity. Synology, a renowned name in network-attached storage (NAS) solutions, offers a seamless cloud sync feature that enables users to synchronize files across multiple devices, such as syncing OneDrive to NAS or syncing Dropbox with NAS. In today's digital age, cloud synchronization has become an essential part of our lives, allowing us to access our files and data from anywhere. How to Solve Synology Cloud Sync Not Working I could find no way to clear the errors except the completely uninstall CloudSync and set it up again.Ĭase 3: My files won't sync between Synology Drive and Synology Drive Client. Any suggestions for solving the issue?Ĭase 2: In my case, there were two bad records in the CloudSync DB that prevented synchronization. The Cloud Sync status is permanently stuck in 'Connecting'. On May 9, files suddenly stopped syncing. When you opt for a private-cloud storage solution, you have to manage everything on your own.Case 1: I had Cloud Sync running fine for several months, syncing between a folder on my NAS and one in my OneDrive account. Dropbox’s security issues are well known, and if you can encrypt and keep your files in your network, that’s certainly the better option. Especially when you have very sensitive business data, you don’t have to share this information with a cloud storage company. One of the main advantages of using a private cloud solution is that it is, well, private. Advantages of Using a Private Cloud Syncing Solution The first thing you have to do is install Cloud Station from the Packages Manager to activate it on your Synology.Īfter you’ve activated Cloud Station, you can configure its settings, add users, and edit privileges. The best thing about Cloud Station is that it also allows “technically challenged” people to have access to our NAS as it essentially works like Dropbox. The advantage of the Hybrid RAID is that it doesn’t “waste” hard drives (see image below). This is an acceptable risk for us, and it allows us to take care of other things instead of worrying about complex RAID setups. Currently, we’re using the automatic Hybrid RAID offered by Synology DiskStation, which allows one hard drive to fail without data loss. We have a bay with four slots, so there is enough space for redundant backups and if one hard drive fails, it can easily be replaced. The backup machines are equipped with Western Digital Red 3TB NAS hard drives, which are built particularly for NAS storage systems. We have a couple of Synology DiskStations here at our office: one works as our primary “machine,” which we use for file sync and collaboration, while others are just for backup. We knew a NAS was the way to go, and we ended up choosing a Synology DiskStation 212+. We need a solution that would store, back up, and sync our data among a variety of computers. As we have at least five people working every day, we need to frequently share our files in our local area network, but we also need to access our files on the go when we cannot be at the office. Learn more here.Īt, we work on a lot of files – Photoshop files for the next news image, audio files of our expert interviews, videos for our video tutorials, music files just for listening at the office, etc.
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